Sinonimo: Privacy Policy
Last updated: November 2026
Who we are
Sinonimo is a Shopify embedded app that adds synonyms, exact phrase matching, SKU search and search redirects to a store's own Online Store search.
Data we collect
Shop domain; plan and billing status; the search rules and settings you create; publish history of those rules; and Shopify OAuth session data required to run the embedded admin (which may include staff identifiers such as name or email).
Search insights (Pro)
When insights are on, the storefront sends an anonymous beacon after a search: the search words, the number of results and whether Sinonimo changed the search. No IP address, cookie, device id or customer id is stored. Words are lower-cased, cut to 80 characters, and e-mail addresses and phone-like numbers are removed before storage. Counts are kept per day and deleted after 90 days.
Data we do NOT store
We do not store customers, orders, products or any shopper personal data. Search rules run inside the shopper's browser from data published to your store; our server is not called while shoppers search.
Retention & deletion
When you uninstall, we stop processing and the published rules are removed from your store. On the Shopify shop/redact webhook we delete your rules, settings, publish history, search counts and sessions. customers/data_request and customers/redact are acknowledged; we hold no customer data to return or erase.
Third parties
Shopify (platform and billing) and our hosting provider. We do not sell data and use no advertising or analytics trackers.
Contact
For privacy questions, use the support contact on the Sinonimo App Store listing.